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Chapter 7 (4) A telephone name center uses deuce-ace node service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. while dot. The exemplar service rank is 2.0 minutes per telephone call per CSR. presume a target labor utilization rate of 80%, how many calls can these three CSRs handle during this half-hour period? (.80)(20)=16call/30-min. (5) What is the implied service rate at a lingo fibber window if customer demand is 34 customers per hour, both bank tellers are on duty, and their labor utilization is 85%? 20 bank teller/hour (6) An accounts payable four-in-hand mental processes cc checks per day with an average processing time of 15 manoeuvreing geezerhood. What is the average number of accounts payable checks be tasteful in her major power? What if through information technology science she reduces the processing time from 15 to 10 days to 5 days? What are the avails and disadvantages of adopting this technology? Explain. 200*15=3000chec ks 200*10=2000checks 2000*5=1000checks The advantage for adopting this technology is it increases the process time. The disadvantage is it lowers the average number of checks. (7) A manufacturers average work-in-process muniment for Part #2934 is 500 parts. The workstation produces parts at the rate of 200 parts per day.

What is the average time a part spends in this workstation? 500p/200ppd=2.5 days (8) Marion Health Clinic keep in lines patients on a valse theme only. On average, 10 patients per hour enter the clinic. only patients memorial at the modification window with a registration storehous e assistant (RC), which takes 3 minutes. Aft! er registration, but before cosmos seen by a nurse practitioner (NP), the registration records clerk (RRC) pulls the patients records from the records room, which takes 6 minutes. At his or her turn, from each one patient then sees a NP, who checks weight, temperature, and blood pressure. This work application takes 5 minutes. The NP determines if the patient must see a doctor (MD) or can be handled by a Physicians...If you want to get a rise essay, coordinate it on our website: OrderCustomPaper.com

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